SME business support services in the UK

Admin support that gives time back to busy businesses.

Our flexible approach is designed to take the stress out of your everyday operations. Outsource the admin so you can focus on delivery and growth.

Virtual Assistant

Day-to-day admin, organisation, and inbox management

Back Office Support

Customer communications, HR services, and staff holiday calendar coordination

Financial Admin

Invoicing, payment follow-ups, bookkeeping support, and insurance policy renewals
Your outsourced support team

Supporting small businesses, start-ups, and busy directors with their structure, systems, and sanity.

Think of us as an extension of your team. Our scalable packages are tailored to your needs now, providing reliable support without the complexities and overheads that come with in-house hires.

We take the time to understand how your business works and what we can do to make a difference daily. From tackling overflowing inboxes and chasing unpaid invoices to following up with potential partners and negotiating your insurance premiums, we’ve got you covered.

Targeted support to complete the tasks that help your business thrive.

Our services

Scalable business support shaped around you.

Choose a way of working that suits your needs. We can tackle your to-do lists with flexible hourly help, get a project over the line with focused one-off support, or become an integral part of your operations with a monthly retainer.

01

Virtual Assistant & Business Admin Support

Make every day easier with outsourced admin that saves you time and provides peace of mind.

  • General business admin support
  • Diary and calendar management
  • Document creation and formatting
  • CRM updates and data entry
  • Customer follow-ups and coordination
02

Inbox & Communication Management

Go from notification overload to an inbox that’s easy to navigate. No more missed emails or delayed responses.

  • Email filing and prioritisation
  • Routine enquiry responses
  • Highlighting urgent communications
  • Customer and supplier liaison
03

Credit Control & Cash Flow Support

Get paid on time without compromising the quality of your relationships with our calm, friendly, and consistent approach to credit control.

  • Sales invoice creation and processing
  • Payment chasing
  • Customer statements
  • Aged debt management
  • Query resolution
04

HR & Employee Admin

Make your employees feel welcome, supported, and fully informed with outsourced HR admin support.

  • New employee onboarding
  • Contracts and HR documentation
  • Employee file management
  • Holiday and sickness tracking
  • Essential policies and procedures
05

Start-Up & New Business Support

Put solid foundations in place from day one with our dedicated support for start-ups and new business owners.

  • Business setup support
  • Systems and process implementation
  • Admin workflows
  • Ongoing ad-hoc support
06

Social Media Management

Be present on social media without losing time to the scroll. We’ll tackle the algorithm so you can focus on the new leads it generates.

  • Social media account setup
  • Content scheduling
  • Caption writing
  • Content planning
  • Community management and engagement monitoring
How we work

Targeted, tailored business support when and where it matters most.

Every business is unique. We’ll always tailor our approach to your priorities and pain points. And we can scale our support as you grow.

  • Hourly virtual assistant support
  • Monthly retainer packages
  • Project-based admin support

01

Understand your operations

Our intro calls are more than just a meet and greet. We’ll dig into the way your business works to find the admin, communication, and operational tasks that are stealing your time and adding to your stress load.

02

Set up new processes

We’ll agree and implement new workflows, communication protocols, logins, and file access permissions from the start so we’re ready to hit the ground running.

03

Keep your business moving

Our reliable team will integrate seamlessly into your business, ticking tasks off your to-do lists and putting systems in place that will help you achieve your long-term goals.

Get expert SME support today

Ready to get your time back?

Let us replace your stress with systems and support that just work. Grab a brew and book a chat today to find out how Hastie Business Services can help your business.